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Accessibility

SPOT Groningen is part of the municipality of Groningen. We are here for everyone who wants to discover the world of performing arts. We believe it is important that our performances and concerts are accessible for everyone and that everyone can easily access, read and use the information on our website. On this page you can read more about the accessibility of our website and of our events, for example for people with disabilities or with limited financial means.

Website accessibility

In the area of digital accessibility, our website to a large extent meets the legal requirements set by the government (digital accessibility act). You can find the certificate and the accessibility test of 17 September 2020 here. We are continually working on improving our accessibility. If you encounter any difficulties concerning the accessibility of our website, please let us know.

Accessibility for people with disabilities

Together with the Accessible Groningen working group, we have been examining what kinds of obstacles people with disabilities encounter when visiting our buildings and events and have been working on solutions. We offer the following options:

– SPOT programs a wide range of visual theater performances each year;
– Headphones that amplify sound are available at De Oosterpoort and the Stadsschouwburg. Induction loops are available at De Oosterpoort, and ear clips at the Stadsschouwburg; both function as a hearing loop. These are suitable for use with a hearing aid equipped with a telecoil. Unfortunately, we do not have options for hearing aids with Bluetooth and/or implants. The equipment can be borrowed free of charge and collected at the box office of De Oosterpoort or at the supervised cloakroom of the Stadsschouwburg.
– a free ticket is available for an accompanying sign language interpreter. To procure this free ticket, please call the booking office (tel. 050-3680111). You can also buy an extra ticket for the interpreter beforehand and email our booking office for a refund: kassa@spotgroningen.nl;
– each year, SPOT strives to provide a number of events with either Dutch surtitles or a Dutch interpreter located on or near the stage;
– operas with Dutch surtitles are available;
– our booking office is happy to provide a customized experience, for example concerning allocated seats. The booking office can be reached by phone 050-3680111 (Monday to Friday, 12-2PM) or e-mail kassa@spotgroningen.nl;
– if a visitor, because of their disability, is obliged to buy a premium seat ticket because they would not be able to properly follow the event otherwise, a 10% discount may be applicable. When applying for this discount, please call or e-mail the booking office prior to the event (050-3680111 or kassa@spotgroningen.nl).

– assistance dogs are welcome, provided they have been registered in advance via kassa@spotgroningen.nl. Visitors with large service dogs will be provided with seats situated at the end of the row;
– our employees are at the ready to help, for example with the use of the elevator;
– our booking office is happy to provide a customized experience, for example concerning allocated seats. The booking office can be reached by phone 050-3680111 (Monday to Friday, 12-2PM) or e-mail kassa@spotgroningen.nl;
– when a performance doesn’t have allocated seating, visitors who are in possession of an official carer pass (begeleiderskaart B) have the option to enter the hall first – together with one fellow visitor. When applying for early access, mail us your request as soon as possible after purchasing your tickets via kassa@spotgroningen.nl. Please be aware that we can only provide early access for a limited number of guests per performance;
– each year, SPOT strives to provide a number of events with audio description (in Dutch), in collaboration with Stichting Komt dat Zien.
– if no audio description is available, it is possible to procure one free ticket for someone who takes on this role. To procure this free ticket, call our booking office (050-3680111). You can also buy an extra ticket for the interpreter beforehand and email our booking office for a refund: kassa@spotgroningen.nl;
– if a visitor, because of their disability, is obliged to buy a premium seat ticket because they would not be able to properly follow the event otherwise, a 10% discount may be applicable, if you are in possession of an official carer pass (begeleiderskaart B). When applying for this discount, please call or email the booking office prior to the event (050-3680111 or kassa@spotgroningen.nl).
– it is possible to request help procuring drinks at the theatre in advance through our booking office. Please mail us your requests as soon as possible after purchasing your tickets via kassa@spotgroningen.nl.

– free parking space for the disabled is available in front of or next to our buildings;
– our buildings are wheelchair accessible;
– we offer wheelchair seats in every hall. The number of available seats is limited, so be sure to register early. Because the Stadsschouwburg is a monumental building, the views offered from the wheelchair seats are, unfortunately, not ideal. This is why these seats are lower priced;
– our employees are at the ready to help, for example with the use of the elevator;
– a free companion ticket is available for professional carers (an ADL or PGB assistant). To procure this free ticket, call the booking office (050-3680111). You can also buy an extra ticket for the carer beforehand and email our booking office for a refund: kassa@spotgroningen.nl;
– when a performance doesn’t have allocated seating, there is the possibility to enter the auditorium first. When applying for early access, please mail us your request as soon as possible after purchasing your tickets via kassa@spotgroningen.nl. Please be aware that we can only provide early access for a limited number of guests per performance;
– our booking office is happy to provide a customized experience, for example concerning allocated seats. The booking office can be reached by phone 050-3680111 (Monday to Friday, 12-2PM) or e-mail kassa@spotgroningen.nl;
– it is possible to request help procuring drinks at the theatre in advance through our booking office. Please mail us your requests as soon as possible after purchasing your tickets via kassa@spotgroningen.nl.

– when a performance doesn’t have allocated seating, there is the possibility to enter the hall first. When applying for early access, please mail us your request as soon as possible after purchasing your tickets via kassa@spotgroningen.nl. Please be aware that we can only provide early access for a limited number of guests per performance;
– our booking office is happy to provide a customized experience, for example concerning allocated seats. The booking office can be reached by phone 050-3680111 (Monday to Friday, 12-2PM) or e-mail kassa@spotgroningen.nl;
– assistance dogs are welcome in our buildings, provided they have been registered in advance via kassa@spotgroningen.nl. Visitors with large service dogs will be provided with seats situated at the end of the row.
– it is possible to request help in advance through the booking office for procuring drinks. Please mail us your requests as soon as possible after purchasing your tickets via kassa@spotgroningen.nl.

– Our staff are especially attentive to visitors wearing a Hidden Disabilities Sunflower lanyard. Wearing the lanyard does not provide any privileges. However, we are aware and ready to assist you if you need a little extra time or support.

Is attending a performance or concert not possible for you due to financial reasons? In collaboration with Stadjerspas, we offer a large number of event vouchers each year to make a visit possible. Check the Stadjerspas website for the current offers. We also provide event vouchers through organizations such as Humanitas and Stichting Quiet.

Do you have trouble getting around and do you dislike going out alone? Then visit a concert or performance with Stichting Vier het Leven. You will be picked up at home by a host or hostess and be taken on a night out with other guests. For more information, visit the Stichting Vier het Leven website.

Questions or feedback

We are constantly working on improving our accessibility. Did you encounter any difficulties while visiting one of our events, or do you have a question, suggestion or comment? Send an email to kassa@spotgroningen.nl. We are happy to help you!

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